CHROMČÁKOVÁ, Adéla; STARZYCZNÁ , Halina; STOKLASA, Michal. The level of selected CRM areas in small and medium sized enterprises in Czech Republic. Forum Scientiae Oeconomia, [S. l.], v. 5, n. 4, p. 59–70, 2017. DOI: 10.23762/FSO_VOL5NO4_17_5. Disponível em: https://ojs.wsb.edu.pl/index.php/fso/article/view/170. Acesso em: 18 sep. 2026.