Chromčáková, Adéla, Halina Starzyczná, and Michal Stoklasa. “The Level of Selected CRM Areas in Small and Medium Sized Enterprises in Czech Republic”. Forum Scientiae Oeconomia 5, no. 4 (December 14, 2017): 59–70. Accessed September 18, 2026. https://ojs.wsb.edu.pl/index.php/fso/article/view/170.