Business innovation faces a number of challenges. There is a certain paradox here. On the one hand, at the social level technological innovation is willingly accepted in everyday life. On the other hand, however, the implementation of innovation at the workplace leads to employee dissatisfaction (and even resistance) and is accepted with difficulty. Given these facts, the aim of the research is to identify the patterns of employee behaviour in resisting the implementation of organisational innovation. The review of scientific literature highlights the main forms of employees’ resistance to innovation, i.e. active / passive, open / secret. Research based on questionnaires carried out in nine public transport companies revealed that the majority of employees, although resisting change, behave passively and in a neutral manner; they take neither open / active nor secret actions.
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Erika Župerkienė, PhD, Associate Professor at the Management Department of Klaipëda University, Doctor of Social Sciences. She has 18 years of experience in teaching and more than 20 years of practical experience in business as an entrepreneur. She has been co-author of one monograph and three other types of books, and more than 30 publications have been published in various scientific journals. Her research mainly addresses HRM, CSR, leadership, and entrepreneurship. She provides training for staff of Lithuanian private and public sector organisations.
Julius Paulikas, PhD student in social sciences at Klaipëda University, with over 10 years of experience in public sector management and legal work in an institution engaged in organising and supervising public transport services in the city of Klaipëda. Core competencies: civil, public and administrative law, innovation management, human resources management. Interests: innovation, improvement of performance processes, management of employee resistance
Lilita Abele, Head of Circular Economy Centre at Liepaja University, Director of Professional Master study programme Ecotechnologies. Core competencies: environmental management, eco-technology, pedagogy in higher education, managing R&D projects, leadership and management in higher education organisations. Interests: circular economy, sustainable development, system dynamic and modelling, learning and pedagogy. References: nearly 20 years of experience in various positions in a higher education organisation.